We accompany you on your development journey.
We provide The Haystack to developers via a simple support subscription that includes a modest per unit royalty. We offer several support options as well as customized support for larger support challenges.
Our standard support package includes one year of access to:
- Haystack updates, bug fixes, and patches, including OpenTag updates and fixes months before they are released to the open source community
- Haystack Developer Wiki
- Haystack Q&A Center. Interactive repository of developer questions with answers from the Haystack team as well as from other support subscribers.
- Haystack Documentation.
- A one-hour consultative call with a Haystack engineering lead ($500+ value)
- Our recommended support package includes all benefits included in Level 1 support plus one year of Email access to our support team for general problems with your Haystack implementation.
- Includes all benefits included in Level 2 Support plus one year of access to telephone and on-site support.